Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") govern your use of the solidlumenora website and services provided by solidlumenora AG, a company registered in Austria (Registration Number: FN794613a). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these terms, you may not use our website or services.

Description of Services

solidlumenora provides commercial interior fit-out and construction services throughout Austria. Our services include but are not limited to:

• Office interior fit-out and construction
• Retail space interior construction
• Healthcare facility interior fit-out
• Hospitality venue interior construction
• Project consultation and planning services
• Commercial interior design and build services

All services are subject to separate written agreements and contracts. These Terms apply to the use of our website and general business relationship, whilst specific project terms will be detailed in individual service contracts.

User Obligations

When using our website or services, you agree to:

• Provide accurate and complete information when requested
• Use our website and services only for lawful purposes
• Respect the intellectual property rights of solidlumenora and third parties
• Not attempt to gain unauthorised access to any part of our website or systems
• Not use our services in any way that could damage, disable, or impair our operations
• Comply with all applicable laws and regulations

You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account. You must immediately notify us of any unauthorised use of your account or any other breach of security.

Intellectual Property

The content, design, graphics, text, images, and other materials on our website are owned by solidlumenora or our licensors and are protected by copyright, trademark, and other intellectual property laws. This includes but is not limited to:

• Website design and layout
• Text content and written materials
• Images, photographs, and graphics
• Company logos and branding
• Software and technical implementations

You may view and download content from our website for personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission. Any unauthorised use of our intellectual property may result in legal action.

Service Contracts and Project Terms

Commercial interior fit-out projects require separate written contracts that will include specific terms such as:

• Project scope, specifications, and deliverables
• Timeline, milestones, and completion dates
• Pricing, payment terms, and additional costs
• Materials, quality standards, and warranties
• Change procedures and variation management
• Health and safety requirements

In the event of any conflict between these Terms and a specific service contract, the service contract will take precedence for matters relating to that particular project.

Limitation of Liability

To the fullest extent permitted by Austrian law, solidlumenora shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our website or services.

Our total liability for any claims arising from or related to these Terms or our services shall not exceed the amount paid by you to solidlumenora in the twelve months preceding the claim.

This limitation of liability does not apply to death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law. For construction services, specific liability terms will be detailed in individual project contracts and may include professional indemnity insurance coverage.

Warranties and Disclaimers

Our website is provided "as is" without any warranties, express or implied. We do not warrant that our website will be uninterrupted, error-free, or free from viruses or other harmful components.

For construction services, warranties will be specified in individual project contracts and may include workmanship guarantees and material warranties as appropriate for each project. We maintain professional indemnity insurance and public liability coverage as required by Austrian construction regulations.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Austria. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the Austrian courts. For construction projects, applicable building codes, safety regulations, and industry standards under Austrian law will apply. The Vienna Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We comply with the General Data Protection Regulation (GDPR) and Austrian data protection laws.

Termination

We may terminate or suspend your access to our website at any time, with or without cause, and with or without notice. You may discontinue use of our website at any time.

For ongoing construction projects, termination procedures will be governed by the specific terms of the relevant service contract. Upon termination, your right to use our website ceases immediately, but provisions regarding intellectual property, limitation of liability, and governing law shall survive termination.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "last updated" date. Your continued use of our website or services after such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically for any updates.

Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.